The QBIC³-Solutions Approach

Our solutions are practical, cost-effective, delivered efficiently, and more innovative than traditional management consulting engagements, equipping our clients to grow.

Our solutions and engagements are delivered by experienced subject-matter experts with local and international experience with the aim of not only meeting your expectations but exceeding them through value co-creation.

QBIC Solutions Consulting
QBIC Solutions Customer Experience Management
QBIC Solutions Quality
QBIC Solutions Customer Behaviour Analytics
QBIC Solutions Account & Supplier Management
QBIC Solutions Program and Project Management

What we offer

Our team of highly qualified professional services and certified COPC® practitioners enable firms to streamline business processes and procedures, align operations to international and local best practices such as SABS® and COPC®, improve quality, optimize resourcing and retain talent, which will show remarkable customer experience impacts and rein-in costs. 

Additionally, our business intelligence and analytics capabilities provide transformational and actionable insights that will improve your customer experience, with a focus on increasing revenue whilst reducing your cost to serve.

What QBIC Solutions offer
QBIC Solutions creating sustainable impacts together

Creating sustainable impacts together

QBIC Solutions manage customer experience through behavior analytics

Manage customer experience through behavior analytics

QBIC Solutions empowering continuous improvement

Empowering continuous improvement

QBIC Solutions unlocking value, delivering tangible results

Unlocking value. Delivering tangible results.

our features

QBIC Solutions

We have skilled contact centre practitioners with over 40 years of local and international experience. Our practitioners are well respected and recognized within the industry for their business acumen, proven delivery capability and agility, leadership and ability to showcase tangible results and business value.

QBIC Solutions

We have a "No-Shoe" fits all approach to management and contact centre consulting engagements and tailor our solutions to fit our customers ´ needs and budgets.

QBIC Solutions

Our solutions demonstrate remarkable customer experience (CX) management impacts and rein-in your service delivery costs.

QBIC Solutions

We transform business through actionable insights which will improve your customer experience.


"Our customer service is regarded as one the biggest benefits to being a justGO customer, QBIC³ Solutions played an integral part in our traini...

Willem Grobler