5
"We are extremely happy with our choice of QBIC³ Solutions to help us take our customer service centre to a new level.  They managed to easily define our focus areas for the project and combine their top-notch knowledge of the industry to provide relevant and concise actionable improvements.  But, what really makes this consultancy stand out, is their ability to implement and get things done.  The attention to detail is exemplary, with precise project management and follow-up in a non-intrusive and non-invasive fashion.  I'll most definitely recommend their services."

5
"Our customer service is regarded as one the biggest benefits to being a justGO customer, QBIC³ Solutions played an integral part in our training program for us to achieve that level."

5
"QBIC³ Solutions' innovative approach to solving problems and extensive customer experience expertise was key to drive the desired business value within our organization.  QBIC Solutions is a dynamic and flexible organization that operated as an extension of our business, a true partnership."

our features

QBIC Solutions

We have skilled contact centre practitioners with over 40 years of local and international experience. Our practitioners are well respected and recognized within the industry for their business acumen, proven delivery capability and agility, leadership and ability to showcase tangible results and business value.

QBIC Solutions

We have a "No-Shoe" fits all approach to management and contact centre consulting engagements and tailor our solutions to fit our customers ´ needs and budgets.

QBIC Solutions

Our solutions demonstrate remarkable customer experience (CX) management impacts and rein-in your service delivery costs.

QBIC Solutions

We transform business through actionable insights which will improve your customer experience.

TESTIMONIALS

"Our customer service is regarded as one the biggest benefits to being a justGO customer, QBIC³ Solutions played an integral part in our traini...

Willem Grobler
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