Labour Consultancy

QBIC Solutions Labour Consultancy

QBIC³ Solutions value people and the significant contribution they have to ensuring optimal service delivery and revenue generation within any organization.  We acknowledge that our clients' most valuable asset is their employees and that sound, well-structured employment relationships are the foundation of a successful enterprise.

QBIC³ Solutions, in conjunction with a specialist partner, will embed best labour practices within your organization, leading to optimal staff performance and minimized labour risk.  We offer our clients a variety of labour relations services, including:

  • Industrial & employee relations
  • Labour disputes & disciplinary hearing
  • Process optimization & enhancement of operational efficiencies
  • Strikes/Lock-outs & Bargaining Council negotiations
  • Policy & process drafting and/or  implementation                
  • Implementation of recruitment strategies
  • Mentorship programs   
  • Training solutions

our features

QBIC Solutions

We have skilled contact centre practitioners with over 40 years of local and international experience. Our practitioners are well respected and recognized within the industry for their business acumen, proven delivery capability and agility, leadership and ability to showcase tangible results and business value.

QBIC Solutions

We have a "No-Shoe" fits all approach to management and contact centre consulting engagements and tailor our solutions to fit our customers ´ needs and budgets.

QBIC Solutions

Our solutions demonstrate remarkable customer experience (CX) management impacts and rein-in your service delivery costs.

QBIC Solutions

We transform business through actionable insights which will improve your customer experience.


"QBIC³ Solutions' innovative approach to solving problems and extensive customer experience expertise was key to drive the desired business valu...

Gur Geva