Labour Consultancy

QBIC Solutions Labour Consultancy

QBIC³ Solutions value people and the significant contribution they have to ensuring optimal service delivery and revenue generation within any organization.  We acknowledge that our clients' most valuable asset is their employees and that sound, well-structured employment relationships are the foundation of a successful enterprise.

QBIC³ Solutions, in conjunction with a specialist partner, will embed best labour practices within your organization, leading to optimal staff performance and minimized labour risk.  We offer our clients a variety of labour relations services, including:

  • Industrial & employee relations
  • Labour disputes & disciplinary hearing
  • Process optimization & enhancement of operational efficiencies
  • Strikes/Lock-outs & Bargaining Council negotiations
  • Policy & process drafting and/or  implementation                
  • Implementation of recruitment strategies
  • Mentorship programs   
  • Training solutions

our features

We have skilled contact centre practitioners with over 40 years of local and international experience. Our practitioners are well respected and recognized within the industry for their business acumen, proven delivery capability and agility, leadership and ability to showcase tangible results and business value.

We have a "No-Shoe" fits all approach to management and contact centre consulting engagements and tailor our solutions to fit our customers ´ needs and budgets.

Our solutions demonstrate remarkable customer experience (CX) management impacts and rein-in your service delivery costs.

We transform business through actionable insights which will improve your customer experience.

TESTIMONIALS

"We are extremely happy with our choice of QBIC³ Solutions to help us take our customer service centre to a new level.  They managed to ea...

Carey van Vlaanderen
READ ALL